Terms of service
Welcome to Satvo. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. Account Terms
By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
We offer multiple payment options, including Cash on Delivery (COD) and online payments through secure third-party payment gateways. By placing an order, you agree to pay the total amount as displayed at checkout.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, we do not guarantee that product descriptions or other content on the website are completely error-free, accurate, or current.
In case of any discrepancies, we reserve the right to correct errors and update information without prior notice.
4. Order Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent or unauthorized transactions
If your order is cancelled after payment, a full refund will be issued.
5. Shipping and Delivery
We aim to process and ship orders within a reasonable timeframe. Delivery timelines may vary depending on your location and external factors.
While we strive to ensure timely delivery, Satvo is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
6. Returns and Refunds
We offer returns and refunds in accordance with our Return & Refund Policy. Customers are advised to review this policy before making a purchase.
In case of defective, damaged, or incorrect products, please contact us within the specified timeframe for assistance.
7. Prohibited Uses
You agree not to use our website for any unlawful or unauthorized purpose, including but not limited to:
- Violating any applicable laws or regulations
- Transmitting harmful code, viruses, or malicious software
- Attempting to gain unauthorized access to our systems
- Engaging in fraudulent activities
Violation of these terms may result in termination of access to our services.
8. Limitation of Liability
To the fullest extent permitted by law, Satvo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that the website will be uninterrupted, error-free, or secure at all times.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts located in [new delhi , INDIA].
10. Changes to Terms
Satvo reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.