Shipping policy
At Satvo, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details on how we handle deliveries.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping across India
- Cash on Delivery (COD) available in eligible areas
Shipping method availability may vary depending on your location [as per the delivery address].
2. Order Processing Time
All orders are processed within [1–2] business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timeframes
Once your order is shipped, the estimated delivery time is:
- Metro cities: [3–5] business days
- Other locations: [5–7] business days
Delivery times may vary depending on your location and courier service [as per the delivery address].
4. Shipping Costs
- Free shipping may be available on selected products or promotional offers
- Standard shipping charges (if applicable): [₹_80-100__]
- COD charges (if applicable): [₹80-100]
The final shipping cost will be displayed at checkout before you complete your order.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation message via email or SMS with your tracking details.
You can use this tracking number to monitor your order status in real time.
6. Delivery Issues & Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
- High order volumes
- Weather conditions or natural disruptions
- Courier service issues
If your order is delayed beyond the expected time, please contact us at [nupurk622@gmail.com] for assistance.
7. International Shipping
Currently, we [do not] offer international shipping.
If international shipping is available, delivery timelines and charges will vary depending on the destination.